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Water Restrictions

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Stage 3 Water Restrictions

The City of McKinney is in Stage 3 of the Drought Contingency Plan. Landscape watering with an irrigation system is allowed one day a week on your residential trash pickup day if needed, not between 10 a.m. and 6 p.m.

Stage 3 Water Restriction Policies
  • Landscape watering with sprinklers or irrigation systems is limited to one day a week if needed, on your residential trash pickup day.
  • Water use via hose with an end cut-off for washing, rinsing or other maintenance purposes is allowed on any day. 
  • Foundations, shrubs, trees and turf grass may be watered for up to two hours on any day by a hand-held hose, a soaker hose or a dedicated zone using a drip irrigation system. 
  • Public athletic fields which are in use for competition at least once per week may be watered as needed. 
  • Golf courses may water greens and tee boxes as needed.
  • Power washing any paved surface is permitted. 
  • A property that uses an alternate source of water supply for irrigation, other than treated water from the city, may irrigate without restrictions. 
  • Newly constructed pools, Jacuzzis, and spas may be filled. 
  • Pools, Jacuzzis and spas may be drained and refilled after repairs only after a variance is issued by the Water Utilities and Infrastructure Director. 
  • Existing pools, Jacuzzis and spas may be replenished to maintain operational levels. 
  • Commercial car wash facilities including service stations and automobile dealerships are permitted to operate. 
  • Commercial nurseries may water inventory as needed. 
  • ET / Smart irrigation systems as defined in Chapter 110, Article VIII, “Landscape Water Management,” shall comply with the first bullet point above. 
  • Water use during any period of precipitation is prohibited. 
  • Using water in such a manner as to allow excessive runoff or other waste is prohibited. 
  • Landscape watering under the first bullet point above is prohibited between 10 a.m. and 6 p.m. from April 1 through October 31. 
  • Hydro seeding, hydro mulching and sprigging are prohibited. 
  • Wholesale customers shall implement similar procedures, including the prohibition of the operation of all ornamental fountains or other amenity impoundments to the extent they use treated water. **

Report a Violation
To report a water violation, please call the water restriction hotline at 972-439-1059 or report a water restriction violation online. If you are contacting us by phone, we must have the following information to investigate the violation:                     
  • Exact address of the location you are reporting
  • Date of the water violation
  • Time of day the violation occurred
  • Your name and phone number so we may contact you if additional information is needed.

Violating the Stage 3 water restrictions could result in a penalty. Penalties will be delivered through your regular water bill. Failure to pay the penalties can result in the water to your home or business being shut off. Please call 972-439-1059 for questions regarding water violation penalties. 
  • First penalty - Warning
  • Second penalty - $50
  • Third and subsequent - $100
  • Fourth and subsequent - $150 
Find more information about City of McKinney water programs under Water / Waste Water or call 972-547-7360

Contact Us
Water Utilities & Infrastructure

1550 S. College St.
McKinney, TX 75069

Water Violation Hotline
Ph 972-439-1059

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