FD: Mobile Healthcare Program

A Different Approach to Emergency Medical Services

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The Right Care at the Right Time

The Community Healthcare Program (CHP) is designed to better serve the needs of McKinney residents who rely heavily on the Emergency Medical System (EMS) for routine medical services. CHP provides ongoing personal care for qualified residents that:

  • Improves patient outcomes.
  • Drastically reduces costs to residents.
  • Decreases reliance on emergency services in the city.

The Right ResourcesCommunity Healthcare Paramedics and Truck

Advanced Practice Paramedics (APPs) from the McKinney Fire Department are community healthcare advocates.

As a result of their involvement, patients have less need for EMS and hospital emergency room services. 

Integrated With Other Healthcare / Social Service Providers

By working with a patient's healthcare provider's McKinney's APPs encourage residents toward healthcare options that are more appropriate than the emergency room.

APPs visit patients at home, in the hospital and after release to provide individualized services including:

  • Consultation.
  • Medical knowledge.
  • A common connection to all professionals on the resident's medical team. 
  • A personal, compassionate approach.

The Six Cs of McKinney's Community Healthcare Program

  • Community - Meet a current, unfulfilled need
  • Complimentary - Enhance, not duplicate services
  • Collaborative - Interdisciplinary
  • Competence - Qualified practitioners
  • Compassion - Respect for individuals
  • Credentialed - Legally authorized

A Plan to Better Meet Community Medical Needs 

CHP Increases Service

The City of McKinney launched the Community Healthcare Program (CHP) in June 2013 to deliver care to McKinney residents at the right time, using the right resources. McKinney Fire Department Advanced Practice Paramedics (APPs) are specially trained and equipped to evaluate and treat medical conditions. They arrive in a fuel-efficient vehicle and deliver personalized medical care and attention. The personalized approach can eliminate the need for an emergency room visit or admittance to the hospital for observation. As a result, the patient receives more personal, efficient care, and ambulances are more readily available for patients with life-threatening conditions such as chest pain or difficulty breathing.

CHP is Free for Qualified McKinney Residents

The program is free for qualified McKinney residents. Providing community healthcare this way is economical, provides appropriate care and improves resident experience.

CHP Provides Personalized Care

APPs follow up with enrolled residents after an incident or a hospital visit to help manage medication and care. They are a common connection between all members of the resident's healthcare team. APPs create a personalized plan for the resident and follow up regularly to track the individual's progress. Patients are provided a non-emergency contact number to request a home visit between regularly scheduled visits. APPs offer the following services:

  • Health screenings
  • Medication support
  • Wellness education
  • Disease management
  • Home health
  • Safety programs
  • Connection to other social services