Common Leaks

  • Toilets
    • Do you:
      • Jiggle the handle to stop toilet from running?
      • Hear toilet hiss or refill on its own?
    • To detect silent, less noticeable toilet leaks:
      • Place a leak indicator tablet or colored liquid in toilet tank (do not flush).
      • After several minutes, if any color appears in the bowl, you have a leak.
  • Sinks
    • Place an empty container under the faucet (do not turn it on).
    • After 30 minutes, if water is in container, you have a leak.
  • Hot Water Tank
    • Check the following areas for moisture or drips:
      • Top of tank
      • Pressure relief valve
      • Drain valve
      • Discharge pipe
  • Pools
    • Automatic pool fillers may run non-stop due to a leak or excessive evaporation.
  • Pipes located in the walls, slab, or underground
    • Often difficult to identify and may require a professional plumber

Checking for a leak

  • Turn off all faucets (inside and outside).
  • Check water flow indicator (see picture)
    • If spinning, water is flowing through the meter.
    • A small drip may not be detectable / measurable.
  • Calculate Usage
    • Record odometer reading (all numbers, including the stationery zero).
    • After a specific period of time
      • Reread meter and subtract initial reading. The difference is your usage.
      • Note that we bill in 1,000-gallon increments.
Leak Indicator

What if I find a leak?

If the leak is located before the meter, the city is responsible for the repair. This leak will not affect your consumption as it is not running through the meter.

If the leak is located after the meter, the homeowner is responsible for the repair. Sometimes, a simple repair can stop a costly leak.

Water Meter Service Line Responsibility