A deposit equal to 60 days of service or a minimum of $100, refunded when the account is closed.
$30 service connection fee per meter.
$20 for same-day service. The application must be received by 10 a.m.
What to Expect
A confirmation and reference number email for online applications only.
E-bill enrollment: when a bill generates, the amount and due date are emailed. A paper statement is mailed to accounts not enrolled in paperless billing.
A welcome email is sent after the start date.
Water is turned on between 8 a.m. and 5 p.m. Monday through Friday on regular business days. Please select your start day with this in mind to avoid change or same-day fees. Ensure that all faucets are closed. If a faucet is open, water will flow a few minutes before it is turned off. You will be notified of open lines and need to reschedule the connection. The City of McKinney is not responsible for damages.