Cancel Service

Cancel - Residential or Commercial

  • Only an account holder can request cancellation.
  • Water is turned off as early as 7 a.m. Monday through Friday, regular business days.

Cancel Service Form


What to Expect

  • A confirmation and reference number email.
  • A farewell email sent after the stop date.
  • A final bill generated within three weeks, mailed to the forwarding address provided.
Cancel Residential Service
Cancel Commercial Service

Changes & Fees

Any changes must be emailed by 10 a.m. the business day before the original stop date. Include the address and reference number from your initial online confirmation email. Please do not resubmit a request as the original request may already be scheduled.

  • No charge for the first change if it is received by the deadline stated above.
  • $40 trip fee to restart / stop service if received after the deadline.
  • $30 service fee for any additional change.