To report a water violation, please call the water use hotline at 972-547-7619 or report a water use violation online. If you are contacting us by phone, we must have the following information to investigate the violation:
Exact address of the location you are reporting
Date of the water violation
Time of day the violation occurred
Your name and phone number so we may contact you if additional information is needed.
Violating McKinney's Landscape Water Management Plan could result in a penalty. Penalties will be delivered through your regular water bill. Failure to pay the penalties can result in the water to your home or business being shut off. Please call 972-547-7619 for questions regarding water violation penalties.
First penalty - Warning
Second penalty - $50
Third and subsequent - $100
Fourth and subsequent - $150
Find more information about City of McKinney water programs under Water / Waste Water or call 972-547-7360