Water Use Violations
Report a Water Use Violation
To report a water violation, please call the water use hotline at 972-547-7619 or report a water use violation online. If you are contacting us by phone, we must have the following information to investigate the violation:
- Exact address of the location you are reporting
- Date of the water violation
- Time of day the violation occurred
- Your name and phone number so we may contact you if additional information is needed.
Penalties
Violating McKinney's Landscape Water Management Plan could result in a penalty. Penalties will be delivered through your regular water bill. Failure to pay the penalties can result in the water to your home or business being shut off. Please call 972-547-7619 for questions regarding water violation penalties.
- First penalty - Warning
- Second penalty - $50
- Third and subsequent - $100
- Fourth and subsequent - $150