Membership Info

Annual Pass Refund Policy
Annual passes are non-refundable. If you choose to purchase an annual pass by paying for one year in full, the pass is non-refundable with the exception of the 30-day opt-out period.

30-Day Opt-out Period
Annual members have 30 days from the date of purchase to request an annual pass refund. One month at the monthly rate and a $75 service charge will be deducted from the annual pass refund amount at the time of refund.

Annual Pass Transfer Policy 
Individual or family annual members may transfer the pass to another individual or family. If the individual or family receiving the annual pass is a non-resident of the City of McKinney, the receiving party will be required to pay the difference between the resident annual pass fee and the non-resident annual pass fee. If a non-resident annual membership is transferring their annual pass to a resident of the City of McKinney, there is no refund for the price difference.

Medical Freeze
In the event of a medical condition that prevents you from using the Apex Centre, you may freeze your annual pass for $10 a month by providing a doctor’s statement. Once a doctor’s release is obtained to return to the facility, the pass will be reactivated for the length of time it was frozen. If you have a family pass and elect to freeze the pass, use for the entire family will be frozen.

Month-to-Month Membership

For those individuals choosing a monthly payment option, a 30-day written notice is required to discontinue the monthly deduction. 

**$75 setup fee is non-refundable**