Water Billing

The Water Billing Department Has Moved

On January 29, the Water Billing Department relocated to 210 N. Tennessee St., half a block south of the current location on the same side of the street. The 24 hour drive-through drop box will still be located at the previous location - 222 N. Tennessee St.


The City of McKinney Water Billing Department encourages you to take a moment to browse our web pages. Commonly used links can be found below while others are located to the left. If you need it, our contact information is to the right.


Start / Stop Service

Requests to start or stop service must be submitted online or in our office. 

Online Access and Payment

Access your account online to make payments or view account information.


Due Dates and Billing Cycles

Learn  about due dates and billing cycles, as well as payment extensions and financial assistance