Citizen Self Service Portal

Citizen Self-Service (CSS) Upgrade Feb. 3-5

The CSS Portal will undergo upgrade maintenance from 3 p.m., Wednesday, Feb. 3, through 8 a.m., Friday, Feb. 5. The ability to submit permits or plans, pay fees and schedule inspections will be unavailable online.


The upgrade improves transparency by allowing you to see your project's progress throughout the process and simplifies project plan submittals. To learn more read, detailed information about the improvements and process changes for inspection scheduling or download the updated User Update Guide.

Apply online today

Applications, payments and requests can be made through the Citizen Self Service Portal (CSS).

Image is a link to the portal

Citizen Self Service Portal

Permit or plan applicants can access the CSS portal from a computer or smart device to create a new account, apply for permits, make payments online, request inspections, create new development cases and view real-time data.

Residents can access the CSS portal without an account to view limited information regarding development activity.

Building Inspections Code Adoption Notification

The City of McKinney adopted the 2018 International Codes along with the 2017 National Electrical Code. Please ensure that your construction plans are designed accordingly.

How Do I Request a Building Inspection?

All inspections must be scheduled through Citizen Self Service. View the “How to Schedule an Inspection Using CSS” video at