FAQs & Resources
- Why is my bill so high?
- What are some common leaks and how can I check for them?
- How do I know if I have a leak?
- How do I read my meter and calculate my usage?
- Why is my usage the same as last month? Do you estimate readings?
- Why is my water pressure low?
- Do you offer paperless billing?
- Do you offer autopay?
- How do I add someone to my account?
- How do I change the name on my account after marriage or divorce?
- How do I change my mailing address?
- How do I change the start / cancel date of my service?
- Did you receive my request for New / Move / Cancel Service?
- Why did I receive a bill after I moved?
- Can I change my bill due date?
- How can I avoid late fees or disconnects?
- What happens to my deposit refund?
- Do you offer any discounts?
- Who do I call if I have a trash-related issue or question?
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