Department Directors

Mark Holloway Chief Financial Officer

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Mark Holloway was appointed Chief Financial Officer in September 2016. He joined the city in 2013, and was Interim Chief Financial Officer from June 2016 until his appointment as Chief Financial Officer.

Holloway has more than 16 years of experience in government finance. He previously held the positions of Budget Director and Budget Manager with the city. Prior to his work in McKinney, he held positions at the cities of Mesquite and Eastland, Texas.

Holloway was certified as a Government Finance Officer in 2007 by the Government Finance Officers Association of Texas. He holds a Bachelor of Business Administration degree from McMurry University in Abilene, Texas.


Empress Drane City Secretary’s Office

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Empress Drane was appointed City Secretary in July 2018. Before being named City Secretary, Empress was with the city’s Parks and Recreation Department for 13 years. She started with the city as a Recreation Specialist and was quickly promoted to Recreation Supervisor after just two years. She played an integral role in the success of Old Settler’s Recreation Center.

Drane holds a bachelor’s degree in entrepreneurship and strategic management from the University of North Texas.


CoCo GoodCommunications and Marketing

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CoCo Good has more than 20 years of experience in all facets of strategic communications and marketing. In 2004, Good became McKinney’s first Communications and Marketing Director for the City of McKinney. She created an up-to-date brand image for the city, built and leads a multi-functional team to ensure effective communication across multiple genres. Good spearheaded the effort to launch the brand: Unique by Nature, emphasizing McKinney’s unique heritage and qualities, garnering national media attention. Among a host of national accolades, McKinney was ranked #1 on the Best Places to Live in America list published by Money Magazine.

Previously, Good was Global Communications and Marketing Manager at EDS (now HP). She provided external and internal communications strategies and counsel for senior executives and executed marketing programs across more than 40 countries. Before that, she managed state and national accounts at a PR / advertising agency and served as a freelance speechwriter for corporate executives.

Good earned a bachelor’s degree in PR / journalism from the University of Oklahoma and her master’s degree in public administration from the University of Texas at Arlington. She is nationally published, is a frequent speaker and has won more than 75 state, regional and national awards. 


Michael Quint  | Development Services

Michael QuintBiography

Michael Quint was appointed Executive Director of Development Services in July 2015. He joined the city in 2006 as a Planner, Planner II, Senior Planner for Development Review, and in 2012 became the Planning Director.

Prior to joining the City of McKinney, Quint worked in the Planning and Engineering Departments for Peoria, Arizona, a suburb of Phoenix.

Quint graduated from Oklahoma State University with a Bachelor of Science in Sociology in 2004. He is a member of the American Planning Association and a former ICC (International Code Council)-certified Residential Building Inspector.


Gary GrahamEngineering

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Gary Graham has been with the City of McKinney since November 2010. He started as the Transportation Engineering Manager and oversaw the city’s traffic management efforts. While serving in that position, Graham also served as a manager with the Capital Improvement Program (CIP) team.

Before joining the city, Graham worked in the private sector for Bucher, Willis and Ratliff, a civil engineering firm in the Dallas and Kansas City regions. Graham has more than 21 years of experience in managing roadway, water, sanitary sewer, storm sewer and environmental engineering projects.

Graham holds a Bachelor of Science degree in Civil Engineering from the Missouri University of Science and Technology. He is a registered Professional Engineer in the states of Texas and Kansas and is a Certified Professional Transportation Operations Engineer. He is an active member of both the Institute of Transportation Engineers and Texas Chapter of the American Public Works Association.


Trudy MathisFinancial Services

Trudy MathesBiography

Trudy Mathis was promoted to Director of Financial Services in October 2016. Trudy joined the City of McKinney as an Administrative Assistant in the Fire Department in 2003. She was promoted to the Finance Department in June 2005 and through the years served in the roles of Capital Project Accountant, Senior Cash Accountant, and Accounting Manager. She also served as the Senior Financial Services Manager where she oversaw the city’s financial functions including the annual audit and Comprehensive Annual Financial Report.

Trudy earned a Masters of Business Administration (MBA) from the University of Texas at Dallas and a Bachelors of Science in Business Administration / Finance from Texas A&M University-Commerce.


Paul DowFire Department

Paul DowBiography

Paul Dow joined the McKinney Fire Department in January of 2023, bringing 27 years of fire service experience to the city. He started his fire service career in New Mexico and served as the Fire Chief for the City of Albuquerque. Chief Dow has a bachelor's degree in Fire Administration. He was designated Chief Fire Officer by the Center for Public Safety Excellence and was recognized as Firefighter of the Year three times.


Janay TiekenHousing & Community Development

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Janay Tieken has been with the City of McKinney since 2009 and has over 20 years of municipal government experience. As Director of the Housing and Community Development Department, she oversees Community Services, Affordable Housing, Neighborhood Services and Transit Services. Prior to coming to the City of McKinney, Janay worked for the cities of Denton, Lewisville, and Fort Worth, as well as the University of North Texas.

Janay received her Master’s in Public Administration from the University of North Texas in 1997 and her Economic Development Finance Professional certification through the National Development Council in 2013.


Jim ParrishHuman Resources

Jim ParrishBiography

Jim Parrish has more than 20 years of executive-level Human Resources experience serving four cities with 800 to 2,500 employees. Before joining the City of McKinney, Parrish served as the Deputy City Manager in Plano, Texas, and in various roles at the cities of McKinney, Carrollton, and Amarillo in administrative oversight of human resources, risk management, finance, budget, treasury, information technology services, municipal court, procurement, utility billing, marketing and communication, project management, and media relations. Parrish has a Bachelor of Science in Business and a Master of Business Administration from West Texas A&M University.


Omar RodriguezInformation Technology

Steve TiltonBiography

Omar Rodriguez has over 25 years of experience in Information Technology and leadership, including 20 years as a practitioner in municipal government.

Before joining the City of McKinney, Rodriguez was the Assistant IT Chief for Dallas County over the Project Management Organization. Prior to that, he was the IT Director for Denton Municipal Energy from 2019 to 2021. Rodriguez's experience includes multiple tech roles spanning 18 years with the City of Garland, culminating with the IT Operations Manager position.

Mr. Rodriguez served in the United States Navy. He graduated from Lamar University with a Bachelor of Science in Corporate Communications and a Master of Business Administration degree with an emphasis on Information Systems and Enterprise Resource Planning.


Ken CarleyMcKinney National Airport 

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Ken Carley joined the City of McKinney as Director of the McKinney National Airport in February 2018.

Carley brings more than 25 years of aviation management experience to the role. Since 2016, he worked as the Assistant Director of Aviation and Operations for the Metropolitan Airport Authority which operates the Quad City International Airport in Rock Island County, Illinois. Prior to his time in Illinois, Carley was the Director of the Ohio University Airport in Athens, Ohio for 12 years.

Carley received his Bachelor of Science degree in aviation from Ohio State University and Master of Business Administration degree from Ohio University.


Joe EllenburgMcKinney Police 

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Joe Ellenburg joined the City of McKinney in November 1995.

Chief Ellenburg has 30 years of law enforcement experience, beginning his career in law enforcement in 1992 with the Collin County Sheriff's Office. In 1995, he was hired by the McKinney Police Department where he rose through the ranks working in a wide variety of divisions. He became Assistant Chief in 2013, was named Chief in December 2022.


Spencer SmithMcKinney Public Library System

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Spencer Smith became the Directory of the McKinney Public Library System in August 2015.

He most recently served as the Library Director for the City of Little Elm, Texas where his leadership led to the tripling of library material circulation and an increase in hours of operation of the library to a seven day, sixty-hour-per-week operation. He also led the renovation and expansion of the municipal library, which nearly doubled the square footage and integrated technology components.

Smith also worked for the cities of Fort Worth and Haltom City, Texas. He holds a Master of Information Science degree from the University of North Texas and a Bachelor of Arts degree in International Studies from Texas State University.  


April Morman  | Municipal Court

Smiling WomanBiography

April Morman began working for the City of McKinney Municipal Court in 2004 as a Deputy Court Clerk. She was promoted to Court Supervisor in 2006, then Clerk of the Court/Court Administrator in 2016. She holds an Associate of Arts Degree, is a Level II Certified Municipal Court Clerk, and a member of the Texas Court Clerks Association and the Texas Municipal Courts Association.


Jennifer ArnoldPlanning 

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Jennifer Arnold was promoted to Director of Planning in November 2018. She most recently held the position of Planning Manager, and first joined the city in 2007.

Arnold has overseen several high profile projects within the City of McKinney that have been critical to shaping the city’s growth, including the Town Center Study, the Northwest Sector Study and the recently adopted ONE McKinney 2040 Comprehensive Plan.

Arnold holds a master’s degree in Urban and Regional Planning and a Bachelor of Science degree in Renewable Natural Resources from Texas A&M University in College Station, Texas. She is also a Certified City Planner by the American Institute of Certified Planners.


Ryan Gillingham Public Works

Smiling bald man in button up shirt and jacketBiography

Ryan Gillingham joined the City of McKinney as the Director of Public Works in March 2021. 

He most recently served as the Director of Public Works in La Grange, Illinois, and lead the city’s operations including streets, water, sewer, street lighting, forestry and buildings. Prior to that position, he served as Village Engineer for the Village of Morton Grove, Illinois, and has experience as a construction manager and civil engineer in the private sector.

Gillingham holds a Master of Public Policy and Administration degree from Northwestern University in Evanston, Illinois, and a Bachelor of Science degree in Civil Engineering from Purdue University in West Lafayette, Indiana. He is a registered Professional Engineer in Texas and Illinois.