More than 75% of all emergency calls involve EMS. City of McKinney Emergency Medical Services include:
Point of contact with the medical director and all hospitals to which we transport patients
Maintenance and management of EMS protocols
Review all EMS calls to manage compliance issues with protocols and effective delivery of EMS services
Manage the Quality Assurance Program to make sure we identify quality issues that must be addressed on an individual, company or department basis
Manage the Quality Improvement Program that is responsible for making sure the techniques, knowledge, skills and abilities of our EMS response personnel are up to expected standards
Manage the EMS Training Program based on QA and QI results
Represent the city / department to the Texas Department of State Health Services, Regional Trauma Council and other regulatory and oversight agencies and organizations
Manage the pharmaceuticals and EMS supplies so we can account for all supplies and equipment necessary to deliver high-quality EMS services
Review all EMS reports for proper reporting procedures and take corrective actions as needed
Implement the directives of the medical director for changes to procedures, protocols and drugs that we are authorized to administer as well as other invasive and non-invasive medical procedures that are conducted in a pre-hospital environment
Manage the certification and re-certification process of all TDSHS certified employees