- Home
- Your Government
- Departments
- Public Works
- Trash & Recycling
- Residential Trash Services
Residential Trash Services
Service Guidelines
- Have your green cart(s) set out and ready for collection by 7 a.m. on your collection day. You may place your carts out as early as 6 p.m. the day prior to pick-up.
- Place green cart(s) at least three feet apart from other carts, containers, mailboxes, vehicles, utility meters, poles, fences, etc.
- All trash must be inside the green cart with the lid closed. Items outside of the cart will not be collected.
- The front of the green cart showing the serial number should be facing the street.
- All contents should be bagged with the cart lid closed to prevent spillage.
- An overloaded cart will result in non-collection.
- Waste Connections sends out different trucks for each type of pick-up. Pick-up service may not be completed until 7 p.m.
- Following a storm or strong winds, residents are responsible for returning their carts to their proper positions and returning all contents to the carts prior to pick-up service.
Bulky Item Pick-up
Residents can request a bulky item collection up to 12 times a year at no additional cost.
*Residential rentals are considered commercial property. Landlords / property owners cannot request bulky item pick-up for rental property.
Here’s what to do:
Bulky items are picked up by appointment only and must be requested before 12 p.m. the business day prior to your collection day.
To request a Bulky Item Pick-up residential account holders can either:
- Use the Waste Connect Wizard, or
- Download the Waste Connect App to a mobile device (Google Play or Apple)
*Residential rentals are considered commercial property. Landlords / property owners cannot request bulky item pick-up for rental property.
Guidelines:
- Bulky items are any large items that do not fit in your green trash cart.
- Extra trash bags are not included in Bulky Item Pick-up.
- A disposal fee will be charged for an excessive amount of bulky items.
- A disposal fee will be charged after the 12th scheduled bulky item collection in a calendar year.
- Bulky items should fit into an area that is equal to or less than 3.5 feet tall by 3 feet deep by 9 feet long or may include two large household pieces.
For example:- Mattresses (compressible items)
- Household furniture (such as a sofa and a loveseat)
- Household equipment (such as a washer and dryer)
- Empty water heaters
- Refrigerators, freezers and air conditioners
(These items will not be collected by Waste Connections unless proof of freon evacuation is submitted and verified prior to collection date. The NTMWD Regional Disposal Facility will take these items without an evacuation certificate.)
Acceptable items:
- Floor covering / carpet (cannot exceed 16 square feet)
- Glass or mirror (cannot exceed 4 feet in any dimension)
- Mattresses
- Packaging material (no Styrofoam)
- Furniture
- Grills (no propane tanks)
- Lawn furniture
- Lawn mowers (drained of fluids)
- Bicycles
- Home exercise equipment
Restricted items*:
- Materials resulting from construction, demolition or remodeling projects
- Treated wood or fence panels
- Dead animals
- Household Hazardous Waste (HHW)
- Automotive parts
- Trash bags(regardless of contents)
- Residents regularly exceeding the limits of a green trash cart may order an additional cart.
- Bagged yard waste, brush or limbs
- Ammunition
- Tires
*Some restricted items and excessive quantities may be scheduled for pick-up for a fee through Waste Connections at 469-452-8000.