Street Maintenance


The Streets division is responsible for the timely and effective maintenance and construction of the street and drainage systems to ensure safe travel and flood control for the public.

Right of Way (ROW) Utility Permits

Traffic Signal & Street Light Malfunctions

For more information about Traffic signal and Street Light malfunctions, go to the Traffic Signals page. To report a traffic light outage, call 972-547-7350. Street lights are maintained by the electric companies. To report a street light outage in your neighborhood, use these links:

Road Conditions

To report emergency street issues or the need for repair of any of the following conditions, please call 972-547-7350.

  • Curb and gutter damage
  • Potholes
  • Debris blocking streets, alleys or creeks
  • Loose or missing storm sewer lids
  • Missing or damaged guardrails
  • Sidewalk damage / trip hazard
  • Storm water drainage flooding or not flowing properly

Street Sweeping

Arterial and collector streets are swept monthly. Residential streets are swept twice annually.

For emergency sweeping to clean up spills or large amounts of debris, please call 972-547-7350.