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One free change request will be accepted and must be received 24 hours in advance of the requested service start / cancel date.
The most common example of a leak is a leaking or running toilet - if you have to jiggle the handle to stop the toilet from running, for example. A toilet may leak intermittently and/or silently and may not be detected by the leak indicator. To check for less-noticeable toilet leaks, put a few drops of colored liquid in the tank and wait 30-60 minutes. If tinted water appears in the bowl, you have a leak. We encourage you to make necessary repairs so as not to waste water and money. Also see the Water Use Page .
If the new mailing address will be the same as the service address, you may also call our office to make the change.