I can’t see the invoice to pay it in CSS.

There are a few reasons this can happen:

  • You are not listed as a billing contact on the permit. 
  • The permit fee has not been completed and invoiced. 

Please call 972-547-7400 to confirm.

Show All Answers

1. When I'm trying to apply in CSS, it says the address was not located.
2. Why can’t I see my permit in CSS?
3. My contractor / engineer / project manager has changed. How do I update the contacts?
4. How do I see the reason my inspection failed in CSS?
5. I can’t call or schedule my inspection in CSS; it says the permit is not attached or can’t process due to business prerequisites.
6. I can’t see the invoice to pay it in CSS.
7. I can see I have a fee to pay, but the system won’t let me add it to my cart.
8. How do I upload a document / revision after I have submitted my application?
9. Why can’t I upload my required resubmittal files?
10. The foundation repair we completed is final. How do I close out my permit?
11. How do I get my subcontractors registered to work in the City of McKinney in CSS?