What are some common leaks and how can I check for them?


You may have a toilet leak If you:

  • Jiggle the handle to stop toilet from running
  • Hear toilet hiss or refill on its own

To detect silent, less noticeable toilet leaks:

  • Place a leak indicator tablet or colored liquid in toilet tank (do not flush).
  • After several minutes, if any color appears in the bowl you have a leak.


  • Place an empty container under the faucet (do not turn it on).
  • After 30 minutes, if water is in container you have a leak.

Hot Water Tank

  • Check the following areas for moisture or drips:
    • Top of tank
    • Pressure relief valve
    • Drain valve
    • Discharge pipe


  • Automatic pool fillers may run non-stop due to a leak or excessive evaporation.

Pipes located in the walls, slab or underground

  • Often difficult to identify and may require a professional plumber

Show All Answers

1. Why is my bill so high?
2. What are some common leaks and how can I check for them?
3. How do I know if I have a leak?
4. How do I read my meter and calculate my usage?
5. Why is my usage the same as last month? Do you estimate readings?
6. Why is my water pressure low?
7. Do you offer paperless billing?
8. Do you offer autopay?
9. How do I add someone to my account?
10. How do I change the name on my account after marriage or divorce?
11. How do I change my mailing address?
12. How do I change the start / cancel date of my service?
13. Did you receive my request for New / Move / Cancel Service?
14. Why did I receive a bill after I moved?
15. Can I change my bill due date?
16. How can I avoid late fees or disconnects?
17. What happens to my deposit refund?
18. Do you offer any discounts?
19. Who do I call if I have a trash-related issue or question?