How do I read my meter and calculate my usage?

Read your meter

The meter dial registers water consumption and is a cumulative total of the water that has run through the meter since it was installed. You can get the consumption by comparing the beginning reading to a later reading. As water flows through the meter, the register shows the gallons per minute (GPM) in use.AMI Meter

  • The far-right number indicates tenths of a gallon (the decimal is often missed).
  • The numbers to the left of the decimal indicate the tens, hundreds, and thousands of gallons that flowed through the meter.
  • Since we only bill in 1,000-gallon increments, a reading of "15" would depict on your bill. This reading is subtracted from your meter’s previous reading to calculate your consumption. The 878.4 gallons will carry over to the next month.

Calculate your usage

  • Record reading.
  • After a specific period of time re-read meter and subtract initial reading. The difference is your usage.
    • Note that we bill in 1,000-gallon increments.

Show All Answers

1. Why is my bill so high?
2. What are some common leaks and how can I check for them?
3. How do I know if I have a leak?
4. How do I read my meter and calculate my usage?
5. Why is my usage the same as last month? Do you estimate readings?
6. Why is my water pressure low?
7. Do you offer paperless billing?
8. Do you offer autopay?
9. How do I add someone to my account?
10. How do I change the name on my account after marriage or divorce?
11. How do I change my mailing address?
12. How do I change the start / cancel date of my service?
13. Did you receive my request for New / Move / Cancel Service?
14. Why did I receive a bill after I moved?
15. Can I change my bill due date?
16. How can I avoid late fees or disconnects?
17. What happens to my deposit refund?
18. Do you offer any discounts?
19. Who do I call if I have a trash-related issue or question?