I’m on the Collin County Health Care Services waitlist; now what?

Collin County Health Services uses an automated phone system to confirm your place on the waitlist. This call will come from 972-999-9999. Listen to the entire message and press 1 when prompted to confirm your place on the list. These calls will continue (up to three calls daily to each provided phone number) until you offer confirmation after listening to the message.

As of Jan 20, the City of McKinney is continuing plans to establish a vaccination hub to administer vaccines to the community, and I am pleased 2,000 vaccines will be administered this week at the McKinney ISD Stadium and Community Event Center. 


We are working in partnership with our city’s medical direction team, Collin County Health Care Services, Baylor Scott & White Medical Center and Medical City McKinney, McKinney ISD, and Collin College to begin scaling up our abilities to administer many more doses to the community as vaccines become more widely available. The McKinney location is one of four Collin County vaccination centers planned, all of which are hoping to be operational by this coming Monday. Ultimately, all four hubs will be working from the master Collin County waitlist and it is the goal to ramp up to between 10,000 and 15,000 vaccines a day collectively.

We will make every attempt to contact individuals as their names reach the top of the list. We cannot guarantee at this time what phone number will be used to communicate to waitlist participants. We encourage you to answer phone calls, even from an unknown number, and check voicemails and emails (including spam folders) often. When you are contacted, you will be provided with appointment information including time, location, and procedures.

Due to the limited volume of vaccines available to McKinney and Collin County, you are encouraged to contact your primary health care provider and local pharmacy to inquire about additional vaccine availability. These providers represent the preferred distribution method and we expect as vaccines become more available in the coming months, this will be the best place to get a vaccine. Most private health care providers like pharmacies, hospitals, and physicians are maintaining their vaccine waitlists separate from the Collin County Health Care Services waitlist.

Show All Answers

1. I’m on the Collin County Health Care Services waitlist; now what?
2. What’s the city’s current availability of doses?
3. How many vaccines does the city expect to receive?
4. What happens when the city receives the requested vaccines?
5. How will I be contacted for a vaccine appointment?
6. How much notice am I going to get ahead of my vaccination appointment?
7. What if I’m not available during my appointment time?
8. If I receive a vaccine from another provider, can I remove myself from this list?
9. I’m not in group 1A or 1B but want to be vaccinated, how do I get on the waitlist?
10. Collin County was not included on the Texas Department of State Health Services list as a vaccination hub; what does this mean for getting my vaccine from McKinney?
11. Will the city or county set up a vaccination supercenter?
12. I received an automated call from the Collin County Health Care Services but did not listen to the full message or confirm my place on the waitlist. Have I been removed from the waitlist?
13. How does the state determine which cities and counties receive vaccines?
14. How can I find out where I am on the waitlist?
15. Can I remove myself from the waitlist?
16. Are volunteers needed for the vaccine sites?
17. I think I have COVID-19, what should I do?
18. Where can I go to be tested?
19. How can I help protect myself?
20. Should I wear a face mask?
21. Do I need to wear a mask when I am dining in a restaurant?
22. Am I required to wear a mask or face covering if I have health issues that make it difficult for me to wear one?
23. I want to donate goods to help my community, where do I start?