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Apex Centre

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1. What are the Apex Centre's hours of operation?

Operating hours are available on the Apex Centre website. View Apex Centre operating hours

2. Does the Apex Centre offer a supervised playroom?

Yes, a supervised playroom is available for children ages 3 months to 9 years.

3. What kinds of classes does the Apex Centre offer?

The Apex Centre offers group classes in cardio, core, flexibility and stability. View class list

4. How do I register for a program or class?

Register at our customer service desk.

General group exercise classes (step, spin, yoga, etc.) are included with the membership and do not require an extra fee. There will also be numerous other fee-based programs for adults and children, and these will vary depending on time of year and membership requests.

All classes and programs requiring additional fees must be paid at the time of registration. More information about classes

5. What amenities does the Apex Centre offer?

The Apex Centre offers the following amenities:

Gymnasium

Fitness floor

Spin studio

Group exercise studio

Conference rooms

Playroom

1/8-mile indoor track

Birthday Party room

6. What pools and water amenities does the Apex Centre have?

The Apex Centre has the following pools:

• Indoor leisure pool
  
• Indoor competition pool
  
• Indoor water slide
  
• Outdoor water park
  

7. How do I get a membership or daily pass?

Daily passes can be purchased anytime during operating hours. Daily pass fees are differentiated by residency and age.

McKinney residents get a discount on membership rates and non-residents pay standard rates. Residents are considered to be those who pay their property taxes to the City of McKinney – not MISD families or McKinney mailing addresses who pay property taxes elsewhere. McKinney residents receive the discounted rate because they already help pay for the infrastructure of the city. Memberships can be paid monthly or annually with an additional discount. Rate and payment information

8. Is there a discount for guests who are not going to participate at the facility?

The Apex Centre does not offer a discount for those who choose not to work out, swim or participate in a program. All guests entering the facility must have a membership or purchase a day pass.

9. Do you take credit cards?

We accept Visa, Discover and MasterCard. Besides cash, we also accept personal checks, cashier’s checks and money orders made out to the City of McKinney or the Apex Centre.

10. Can I host a party at the Apex Centre?

Yes! The Apex Centre has numerous opportunities to host parties, weddings, reunions and other types of receptions and gatherings throughout the year.

• Birthday parties
  
• Facility rental, pool rental and lock-in
  

11. How do I rent a facility?

Facilities and prices are available on the website. Facility rental, pool rental and lock-in

12. What should I wear at the Apex Centre?

Since the Apex Centre is a family facility, proper attire includes shirts or tops that cover the torso without being revealing, shorts or pants and proper footwear. If you are swimming, wear a family-oriented swimsuit with a lining. Cutoffs or undergarments are not considered appropriate swimwear. Footwear must be worn at all times in the Apex Centre. In the gym, on the fitness floor and in the weight room, closed-toed shoes are required for safety.

13. Are annual passes refundable?

Annual passes are non-refundable. If you choose to purchase an annual pass by paying for one year in full, the pass is non-refundable with the exception of the 30-day opt-out period.

14. What is your 30-day opt-out period?

Annual members have 30 days from the date of purchase to request an annual pass refund. One month at the monthly rate and a $75 service charge will be deducted from the annual pass refund amount at time of refund.

15. Are annual passes transferable?

Individual or family annual members may transfer the pass to another individual or family. If the individual or family receiving the annual pass is a non-resident of the City of McKinney, the receiving party will be required to pay the difference between the resident annual pass fee and the non-resident annual pass fee. If a non-resident annual membership is transferring their annual pass to a resident of the City of McKinney, there is no refund for the price difference.

16. May I freeze my membership for medical reasons?

In the event of a medical condition that prevents you from using The Apex Centre, you may freeze your annual pass for $10 a month by providing a doctor's statement. Once a doctor's release is obtained to return to the facility, the pass will be reactivated for the length of time it was frozen. If you have a family pass and elect to freeze the pass, use for the entire family will be frozen.

17. Will the Apex Centre have personal trainers?

Yes. The Apex Centre will have personal trainers available. Additional fees will be required.

18. Do members and guests need to pay for towels?

The Apex Centre has a free fitness towel service for anyone using the facility.

19. Are guests allowed to bring coolers and outside food into the pools?

Coolers and outside food and beverages are permitted. However, glass containers and alcohol are not permitted inside the pools or facility. All coolers are checked at the entry points to the facility.

20. Are outside floats and goggles allowed in the pools?

Outside flotation devices are not permitted as they cover the surface of the pools and prevent lifeguards from seeing the bottoms of the pools. Face masks are not allowed in the pool; however, goggles that only cover the eyes are allowed.

21. What are the height restrictions for the slides?

An individual must be 48 inches tall to ride the large slides.

22. Are lockers available?

Lockers are available inside the facility. Lockers will have key pads to enter a day-use number, so no padlocks are needed. Lockers are for day use only and items must be removed at the end of the day.

23. Does the Apex Centre have a hot tub or sauna?

The Apex Centre does not currently have a hot tub or sauna, but many other leisure activities are available.

24. Is there a discount for guests who are not going to swim?

The Apex Centre is a participatory facility; we do not offer a discount for those who choose not to swim.

25. Are life jackets available at the pool?

You are allowed to bring a life jacket from home. All life jackets must be Coast Guard-approved. Little floaties and small flotation devices are not allowed at the Apex Centre pools.

26. Is smoking allowed at the pools?

The Apex Centre is a tobacco-free facility.  This includes the use of e-cigarettes. 

27. What type of attire is required at the Apex Centre?

Proper swimwear is required. No denim clothing or revealing swimwear is permitted. Little ones who are not potty trained will be required to wear a swim diaper.

28. Does the Apex Centre offer rain checks?

Yes. In the event of pool operation suspension due to inclement weather, you can have your receipt stamped for a rain check. You must have been present in the pool areas less than two hours for the rain check policy to apply. Management reserves the right to suspend operation and/or close the pools at any time and initiate the rain check policy. If the indoor pool stays open while the outdoor pool closes, the rain check policy will not apply.

29. What is your Inclement Weather Policy?

When lightning occurs, the pools will be closed. If we are unable to reopen after thirty minutes, the pool will close and attempt to reopen later in the day. This policy is in effect until one hour prior to official closing time. This affects indoor and outdoor pool operations.

30. Is there an additional price for indoor and outdoor amenities?

There is only one admission price, which includes access to all public areas. Day passes and annual / monthly memberships are available.

31. What are the age ranges for membership purposes?

• Adult - 18-59 years of age
  
• Senior - 60+ years of age
  
• Youth - 3-17 years of age
  

32. What do fees and passes include?

Fees and passes include unlimited use of non-instructional aquatics, fitness equipment, indoor track and gym (age permitting) and non-specialty group exercise classes.

33. Is the Apex Centre set up for people with special needs?

Yes, the Apex Centre is ADA Compliant and offers a pool lift.

34. What is the definition of family for membership purposes?

A family constitutes at least one and no more than two adult heads of household and dependents that are 23 years of age or younger in school or living at home. It also includes persons with special needs living as a single housekeeping unit at the same address.