Form Center

General Information

2. This form is NOT compatible with the Safari browser. Please use Chrome, Firefox or Edge for best results.
4. Order a Bulky Item Pickup Online
   Bulky items are picked up by appointment only. Please complete the information below. If bulky items are not left out on the selected date, a new request must be submitted and a trip fee may be imposed.
   
   Weekly bulky item pick-up is available up to 12 times per year at no additional charge for customers whose water billing account is current.

   • Bulky items are any items that do not fit into your trash receptacle.
   • A disposal fee will be charged for an excessive amount of bulky items set out or after the 12th scheduled bulky item collection in a calendar year.
     
   • Bulky items should fit into an area that is equal to or less than 3.5 feet tall by 3 feet deep by 9 feet long or may include two large household pieces. For example:
     
     • Mattresses (compressible items).
     • Household furniture (such as a sofa and a loveseat).
     • Household equipment (such as a washer and dryer)
     • Empty water heaters
     • Refrigerators, freezers and air conditioners must have an HVAC specialist tag indicating the appliance has been evacuated properly and the freon has been removed by HVAC specialist.
     
     Acceptable home repair waste:
     
     • Floor covering / carpet cannot exceed 16 square feet.
     • Glass or mirror cannot exceed four foot square.
     
     Restricted items:
     
     • Materials resulting from construction, demolition or remodeling projects.
     • Treated wood or fence panels
     • Dead animals
     • Household Hazardous Waste
     • Automotive parts
     • Trash bags
     • Bagged yard waste, brush or limbs
     • Ammunition
     • Tires.
     
     Call Waste Connections at 469-452-8000 for disposal information.
     
6. Acknowledgment*

   1. I understand
   2. I have questions
7. What is your question?*
9. First Name*
10. Last Name*
12. Address1*
14. City*
16. Phone Number*
17. Email Address*
19. Normal Trash Day*

    1. Monday
    2. Tuesday
    3. Wednesday
    4. Thursday
    5. Friday
20. Trash Pickup Location*

    1. Curbside
    2. Alley
21. Gate Code (If Gated Community)
23. Items to be Picked Up*
25. Bulk Pick-up Day*

    Request submitted by 12 p.m. the business day prior to your regular collection day?

    1. Yes - Items will be picked up on the upcoming trash day
    2. No - Items will be picked up on the following week's trash day
Leave This Blank:


27. Submit | Go Back