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1. Who may use the service?
2. What may be borrowed?
3. What is not available through interlibrary loans (ILL)?
4. How many items may I request?
5. How long does it take?
6. How long may I keep the items?
7. May I renew ILL materials?
8. Can I keep an item for an extended amount of time like a few months or entire semester?
9. Is there a charge?
10. I’ve lost/damaged an Interlibrary Loan. Can a replacement copy be purchased? If not, how much will it cost?