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1. What may be borrowed?
2. Who may use the service?
3. What is not available through interlibrary loans (ILL)?
4. How many items may I request?
5. How long does it take?
6. How long may I keep the items?
7. May I renew ILL materials?
8. Is there a charge?
9. I’ve lost/damaged an Interlibrary Loan. Can a replacement copy be purchased? If not, how much will it cost?